Medical Office Specialist
Course Description: The program introduces the student to software in high demand that are utilized in medical offices dealing with word processing, spreadsheet data analysis, customized presentations and electronic mail messaging. Students learn to apply medical office billing procedures in conjunction with specific professional software utilities.
Course Content
Essential Healthcare Terminology
Lesson 1: Strategies for Learning Medical Terminology
Lesson 2: Whole Body and Healthcare Systems
Lesson 3: The Integumentary System
Lesson 4: The Skeletal System
Lesson 5: The Muscular System
Lesson 6: The Blood and Lymph System
Lesson 7: The Endocrine System
Lesson 8: Nervous System Function
Lesson 9: Nervous System Structure
Lesson 10: The Respiratory System
Lesson 11: The Cardiovascular System
Lesson 12: The Digestive System
Lesson 13: The Urinary System
Lesson 14: the Male Reproductive System
Lesson 15: The Female Reproductive System
Lesson 16: Pregnancy and Childbirth
Keyboarding in the Medical Office
Lesson 1: Alphabetic Keys
Lesson 2: Numeric Keys
Lesson 3: Punctuation/ Symbol Keys
Lesson 4: 10-Key Numeric Keypad
Lesson 5: Composition
Lesson 6: Skill building Reinforcement
Lesson 7: Proofreading and Word Processing Techniques
Lesson 8: Memos and E-mail
Lesson 9: Letters
Lesson 10: Medical Reports and Forms
Lesson 11: Medical Manuscripts
Lesson 12: Productivity Check
Using Computers in the Medical Office
Lesson 1: Using Windows XP
Lesson 2: Using Internet Explorer
Lesson 3: Using Word in the Medical Office
Lesson 4: Using Excel in the Medical Office
Lesson 5: Using PowerPoint in the Medical Office
Medical Assisting-Administrative Competencies
Lesson 1: Choosing a Career as a Medical Assistant
Lesson 2: Working in Today’s Healthcare Environment
Lesson 3: Understanding Legal and Ethical Issues
Lesson 4: Communicating with Patients, Physicians, and Staff
Lesson 5: Scanning the Future: Emerging Trends
Lesson 6: Managing Administrative Procedures
Lesson 7: Managing Communications
Lesson 8: Scheduling Appointments and Managing Time
Lesson 9: Managing Medical Records
Lesson 10: Handling Accounting Responsibilities
Lesson 11: Billing and Collecting Payments
Lesson 12: Processing Insurance Claims
Lesson 13: Supervising the Front Office
Lesson 14: Managing the Clinical Environment
Getting the Job You Really Want
Lesson 1: Get the Life You Really Want
Lesson 2: Meet Your Employer’s Expectations
Lesson 3: Develop Your Skills Language
Lesson 4: Identify Your Job Objective
Lesson 5: Consider Important Preferences in Your Career Planning
Lesson 6: Use the Most Effective Job Search Methods
Lesson 7: Increase the Effectiveness of Passive and Alternative Job Search Methods
Lesson 8: Why Bother with Employment Applications?
Lesson 9: Write Effective Resumes, E-mail and Cover Letters
Lesson 10: Use JIST Cards to Get Interviews
Lesson 11: The Seven Phases of an Interview and How to Succeed in Each
Lesson 12: Answering Problem Interview Questions
Lesson 13: Getting a Job is a Job
Lesson 14: Keeping a Job – and Moving Up is a Job, Too
Course Objectives: Students will be able to meet the demands for the most up-to-date skills for the current medical office and trained to become medical office administrative assistant.
Course Prerequisite: High School Diploma or equivalent
Course Hours: 600