Microsoft Exchange Server 2007
Introduction to Installing and Managing Microsoft Exchange Server 2007 SP1
Module 1: Overview of Exchange and Active Directory
After completing this module, students will be able to describe how Exchange Server 2007 and Active Directory work together.
Lessons
| • | Review of Active Directory |
| • | Introduction to the Integration of Active Directory and Exchange Server 2007 |
Lab: Overview of How Exchange Server 2007 and Active Directory Work Together
| • | Discussion: Explaining How Exchange Server 2007 and Active Directory Work Together |
After completing this module, students will be able to:
| • | Describe the core components of the Active Directory directory service. |
| • | Describe the integration of Active Directory and Exchange Server 2007. |
Module 2: Installing Exchange Server 2007
After completing this module, students will be able install Exchange Server 2007.
Lessons
| • | Introduction to the Exchange Server 2007 Server Roles |
| • | Installing Exchange Server 2007 |
| • | Completing the Exchange Server 2007 Installation |
Lab 1: Installing Exchange Server 2007
| • | Preparing the Environment for an Exchange Server 2007 Installation |
| • | Installing Exchange Server 2007 Client Access Server and Hub Transport Server Roles |
Lab 2: Verifying an Exchange Server 2007 Installation
| • | Verifying an Exchange Server 2007 Installation |
After completing this module, students will be able to:
| • | Describe the Exchange Server 2007 server roles. |
| • | Install Exchange Server 2007. |
Module 3: Configuring Mailbox Server Roles
After completing this module, students will be able to configure Mailbox Server roles.
Lessons
| • | Overview of Exchange Server 2007 Administration Tools |
| • | Implementing Mailbox Server Roles |
| • | Managing Public Folder Databases |
Lab: Configuring Mailbox Servers
| • | Configuring Storage Groups and Database Files |
| • | Configuring a Public Folder and Store Referrals |
After completing this module, students will be able to:
| • | Describe the Exchange Server 2007 Administration Tools. |
| • | Implement Mailbox Server roles. |
| • | Manage Public Folder databases. |
Module 4: Managing Recipient Objects
After completing this module, students will be able to manage recipient objects.
Lessons
| • | Managing Mailboxes |
| • | Managing Other Recipients |
| • | Overview of Managing Public Folders |
Lab: Managing Recipient Objects
| • | Modifying Existing User Mailboxes |
| • | Configuring New Mailboxes and Mail-Enabled Objects |
| • | Managing Resource Mailboxes |
| • | Managing Mailbox Removal |
After completing this module, students will be able to:
| • | Manage mailboxes. |
| • | Manage other recipients. |
| • | Manage public folders. |
| • | Manage Mailbox removal. |
Module 5: Managing E-Mail Addresses and Address Lists
After completing this module, students will be able to manage e-mail and address lists.
Lessons
| • | Configuring E-Mail Address Policies |
| • | Configuring Address Lists |
| • | Overview of Bulk Recipient Management Tasks |
Lab: Managing E-Mail Addresses and Address Lists
| • | Managing E-Mail Address Policies |
| • | Managing Address Lists |
| • | Performing Recipient Bulk Management Tasks |
After completing this module, students will be able to:
| • | Configure e-mail address policies. |
| • | Configure address lists. |
| • | Describe bulk recipient management tasks. |
Module 6: Managing Client Access
After completing this module, students will be able to manage client access.
Lessons
| • | Implementing Client Access Servers |
| • | Implementing Client Access Features |
| • | Implementing Outlook Web Access |
| • | Introduction to Implementing Mobile Messaging |
Lab: Managing Client Access
| • | Managing Mobile Device Connectivity |
| • | Managing Outlook Web Access |
After completing this module, students will be able to:
| • | Implement client access servers. |
| • | Implement client access features. |
| • | Implement Outlook Web Access. |
| • | Implement Mobile Messaging. |
Module 7: Managing Message Transport
After completing this module, students will be able to manage messaging transport.
Lessons
| • | Introduction to Message Transport |
| • | Implementing Message Transport |
Lab: Managing Message Transport and Handling
| • | Troubleshooting Local Message Delivery |
| • | Troubleshooting Remote Message Delivery |
| • | Troubleshooting Message Transport |
After completing this module, students will be able to:
| • | Describe how Message Transport works in Exchange Server 2007. |
| • | Implement Message Transport. |
Module 8: Managing Availability, Backup and Recovery
After completing this module, students will be able to manage availability, and backup and recovery.
Lessons
| • | Implementing High-Availability for Mailbox Servers |
| • | Managing a Backup Solution |
| • | Managing a Recovery Solution |
Lab: Managing Backup and Recovery
| • | Restoring Data using the Recovery Storage Group |
After completing this module, students will be able to:
| • | Implement high-availability for mailbox servers |
| • | Manage a backup solution. |
| • | Manage a recovery solution. |
Module 9: Maintaining the Messaging System
After completing this module, students will be able to maintain the message system.
Lessons
| • | Overview of Implementing Change Management |
| • | Overview of Updating Exchange Servers |
Lab: Maintaining the Messaging System
| • | Determining the Information Necessary for Change Implementation |
After completing this module, students will be able to:
| • | Describe implement change management. |
| • | Describe how to update Exchange Servers. |
Monitoring and Troubleshooting Microsoft Exchange Server 2007
Module 10: Introduction to Exchange Server Monitoring and Troubleshooting
After completing this unit, students will be able to explain how to monitor Exchange servers using Microsoft Operations Manager (MOM) and explain an Exchange troubleshooting model.
Lessons
| • | Overview |
| • | Introduction to Microsoft Operations Manager |
| • | Introduction to Troubleshooting Exchange Server 2007 |
| • | Demonstration: Using MOM to Monitor Exchange Servers |
Lab: Introduction to Exchange Server Monitoring and Troubleshooting
| • | Developing a Monitoring and Troubleshooting Process |
After completing this unit, students will be able to:
| • | Describe how this unit provides the basis for the information to be presented in the other units in the workshop |
| • | Describe what MOM is. |
| • | Provide an example of efficient troubleshooting logic for Exchange Server 2007. |
| • | Explain how to monitor Exchange Servers using MOM. |
Module 11: Monitoring and Troubleshooting Client Performance and Connectivity
After completing this unit, students will be able monitor and troubleshoot mail flow.
Lessons
| • | Overview |
| • | Tools for Monitoring Client Performance and Connectivity |
| • | Process for Troubleshooting MAPI Clients |
| • | Process for Troubleshooting Client Access Server Clients |
Lab: Monitoring and Troubleshooting Client Performance and Connectivity
| • | Monitoring Client Connectivity |
| • | Troubleshooting AutoDiscover Issues |
| • | Troubleshooting a Client Access Server Issue |
After completing this unit, students will be able to:
| • | Identify tools for monitoring client performance and connectivity. |
| • | Describe the process for troubleshooting MAPI clients. |
| • | Describe the process for troubleshooting Client Access server clients. |
| • | Configure Microsoft Operations Manager (MOM) to monitor client connectivity issues. |
| • | Identify the cause for an Autodiscover issue and resolve the issue. |
| • | Identify the cause for a remote client connectivity issue and resolve the issue. |
Module 12: Troubleshooting Access to Resources and Messages
After completing this unit, students will be able to troubleshoot access to resources and messages.
Lessons
| • | Overview |
| • | How Public Folder Access Works |
| • | How Calendaring Works |
| • | Process for Troubleshooting Client Access Server Issues |
Lab: Troubleshooting Access to Messaging Contents
| • | Troubleshooting a Public Folder Access Issue |
| • | Troubleshooting a Calendaring Issue |
| • | Troubleshooting an Outlook Web Access Issue |
After completing this unit, students will be able to:
| • | Describe how public folder access works. |
| • | Describe how calendaring works. |
| • | Explain the process for troubleshooting client access server issues. |
Module 13: Monitoring and Troubleshooting Mail Flow
After completing this unit, students will be able to monitor and troubleshoot mail flow.
Lessons
| • | Overview |
| • | Discussion: Tools for Monitoring Mail Flow |
| • | Demonstration: Troubleshooting Message Transport Using Exchange Server 2007 Tools |
| • | Process for Troubleshooting Internal Mail Flow |
| • | Process for Troubleshooting External Mail Flow |
Lab: Monitoring and Troubleshooting Mail Flow
| • | Configuring MOM to Monitor Message Flow | |
| • | Troubleshooting Internet E-Mail Delivery | |
| • | Troubleshooting Spam Filtering | |
| • | Troubleshooting Outbound Internet E-mail Delivery | |
After completing this unit, students will be able to:
| • | Identify tools for monitoring mail flow. |
| • | Describe how to troubleshoot message transport using Exchange Server 2007 tools. |
| • | Describe the process for troubleshooting internal mail flow. |
| • | Describe the process for troubleshooting external mail flow. |
| • | Configure Microsoft Operations Manager (MOM) to monitor message flow. |
| • | Identify and resolve the reason that messages are not being delivered to and from the Internet. |
| • | Identify and resolve the cause for spam filters blocking messages. |
Module 14: Monitoring and Troubleshooting Mailbox Servers
After completing this unit, students will be able to monitor and troubleshoot mailbox servers.
Lessons
| • | Overview |
| • | Tools for Monitoring and Troubleshooting Mailbox Servers |
| • | Process for Troubleshooting Mailbox Servers |
| • | Demonstration: Troubleshooting Mailbox Server Performance Issues |
Lab: Monitoring and Troubleshooting Mailbox Servers
| • | Configuring the monitoring of Mailbox servers |
| • | Troubleshooting a Mailbox Logon Issue |
| • | Troubleshooting a Hard Disk Failure |
| • | Troubleshooting a Mailbox Database Mounting Issue |
After completing this unit, students will be able to:
| • | Identify the tools for monitoring Exchange Mailbox servers. |
| • | Implement a process for troubleshooting Exchange Mailbox servers. |
| • | Describe the guidelines for resolving performance issues for Exchange Server roles. |
| • | Configure Microsoft Operations Manager (MOM) to monitor Mailbox servers. |
| • | Identify the cause for users not being able to log on to their mailboxes and resolve the issue. |
| • | Identify the reasons why a mailbox store cannot be mounted and resolve the issue. |
| • | Identify the reasons why a user cannot access a message and resolve the issue. |
Module 15: Monitoring and Troubleshooting External and Additional Services
After completing this unit, students will be able to monitor and troubleshoot external and additional services.
Lessons
| • | Overview |
| • | Discussion: External and Additional Services Required by Exchange Server 2007 |
| • | External Services Required for Unified Messaging in Exchange Server 2007 |
| • | Monitoring External Services with MOM 2005 |
Lab: Monitoring and Troubleshooting External and Additional Services
| • | Configuring the Monitoring of External Services |
| • | Troubleshooting an External Services Dependency for Exchange Server 2007 |
| • | Discussion: Impact of External and Additional Services on Exchange Environments |
After completing this unit, students will be able to:
| • | Identify external and additional services that Exchange Server 2007 requires. |
| • | Identify external services required for Unified Messaging in Exchange Server 2007. |
| • | Identify the MOM 2005 tools for monitoring external services. |
| • | Configure monitoring for external services required for Exchange Server 2007. |
| • | Identify why Exchange Server 2007 services failed to start and resolve the issue. |
| • | Troubleshoot scenarios in which the failure of external services results in Exchange Server 2007 failures. |
Module 16: Identifying Trends in a Messaging System
After completing this unit, students will be able to identify and address trends in a messaging system.
Lessons
| • | Overview |
| • | Tools for Identifying Trends in a Messaging System |
| • | Exchange Server 2007 Management Pack MOM Reports |
| • | Discussion: Information Required to Identify and Resolve Trends |
Lab: Identifying Trends in a Messaging System
| • | Evaluating Messaging Reports |
| • | Recommending Configuration Changes |
After completing this unit, students will be able to:
| • | Describe tools for identifying trends in a messaging system. |
| • | Describe the monitoring reports available with the Exchange Server 2007 Management Pack. |
| • | Apply considerations for identifying and addressing trends. |
| • | Analyze monitoring reports to identify trends. |
| • | Create proposals for addressing identified trends. |